Caravan Pet Ltd. Is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act & Integrated Standards.

CUSTOMER SERVICE

Caravan Pet is committed to excellence in serving all customers including persons with disabilities.  We have put our Customer Service policy into practise as required by the Accessibility for Ontarians with Disabilities Act, 2005. Please access our Customer Service Policy on our website, which is also available in an accessible format upon request.

INTEGRATED ACCESSIBILITY STANDARDS

Caravan Pet is committed to workplace equality and providing all employees with equal opportunities when it comes to receiving information and communication in accessible formats and providing the necessary accommodations as it relates to their employment. Please access our Integrated Accessibility Standards Policy on our website for further information. This policy is also available in an accessible format upon request.

SCOPE

These policies apply to all Employees / Customers & Visitors.

FEEDBACK / CONTACT INFORMATION

For more information regarding accessibility at Caravan Pet or to request communication in an accessible format, please contact:

Melanie Denis, Senior Human Resources Manager

Company phone: 905-957-2717

Human Resources email: info@caravanpet.ca

Company address: 6159 Spring Creek Road, Smithville, ON L0R 2AO